Customer Service, Sponsorships, Events

Call 816-945-9545 or email

Please contact customer service with any questions about your account, credit card billing, maintenance problems, etc.

E-bike and Scooter problems can also be reported within the Drop Mobility app.


Media Inquiries

Karen Campbell
Director of Communications & Development
(816) 205-7056, ext. 2

Cindy Baker
Kansas City Area Transportation Authority
Chief External Affairs Officer
(816) 510-2874 (cell)