Customer Service, Sponsorships, Events

Call 816-945-9545 or email

Please contact customer service with any questions about your account, credit card billing, maintenance problems, etc.

Bike problems can also be reported within the Drop Mobility app.


Media Inquiries

Amy Scrivner
Director of Communications & Development
(816) 205-7056, ext. 2

Petrina Parker
Kansas City Area Transportation Authority
Marketing and Communications Manager