RideKC Bike seeks a full time Operations Coordinator to join our team of creative and dedicated individuals. The primary role is to coordinate and maintain the system’s fleet of electric bikes and classic bikes. Secondary roles include providing customer service, assisting with program forecasting, helping maintain our hardware and software vendor relationships, and being an ambassador for the organization and our unique brand.
RideKC Bike is a great place to work, and we’re growing our team! We are seeking part-time, temporary Operations Associates to be our on-the-ground active transportation experts and technicians. Find the full job description here.
With smartphones in our pockets, we are all artists in this modern world, documenting perfect days for posterity. We want to see your perfect day on a RideKC Bike, and if we use it in our marketing, we’ll send you a code for a free RideKC Bike ride! It’s as simple as…
- Snap a selfie with a RideKC Bike
- Tag @ridekcbike in a public post on Instagram, Facebook, or Twitter
- Get a code for a free ride if we use your picture
Show us your favorite scenic routes, local businesses, and parks and tell us how you use RideKC Bike.
1. A brand new, unified RideKC Bike and Scooter app for all vehicles, including pedal bikes
2. Converting the Classic Bikes at the docking stations to dockless bikes
3. Retiring the kiosks, touch screens, tap cards
All bike check-outs and returns will happen within the app, and you will no longer need to swipe a card at the kiosk, use a touch screen, or carry our tap card.
RideKC Bike & Scooter is a great place to work, intern, and volunteer with the professional advocates, policy makers, educators, and bike/ped specialists of BikeWalkKC. We are an equal opportunity employer committed to diversity in the workplace and to the cultural competency of our team.
Current Job Openings
Bike and Scooter Share Operations Associates
We are seeking part-time, temporary Operations Associates to support our RideKC electric-assist bike share and scooter program. Operations Associates are brand ambassadors, knowledge experts, our rebalancing team and the true lifeblood of our ecosystem. The main focus is to ensure that all of our bikes and scooters are appropriately parked and in good condition for users to ride.
Posted June 8, 2020. See the full job description.
Commitment to Equity and Equal Opportunity
BikeWalkKC has a commitment to support diversity and equal opportunity in its services, administration, employment as well as research and activities. As such we strive to foster a working environment that values contributions from team members regardless of race, color, creed, gender, religion, culture, sexual orientation, sexual identity, mental disabilities, physical disabilities, or veteran status. Women and persons of color are highly encouraged to apply.
Through a new partnership with Johnson County Park & Recreation District, RideKC Bikes will be available in several parks throughout Johnson County starting on Monday, June 1. This new system features a first-of-its-kind pedal bike model that operates in a hybrid “dockless” format. Bikes are located at hubs in each park, which can be found using the Drop Mobility app.
Bike hub locations include:
- Shawnee Mission Park
- Meadowbrook Park
- Heritage Park
- Johnson County Arts & Heritage Center
- Mid-America West Sports Complex
- Mid-America Sports Complex
Opening later this summer:
- Mill Creek Streamway Park (at Lenexa’s Craig Crossing access point)
- Arthur & Betty Verhaeghe Park
The parks-based system allows users to scan a bike to check it out, ride it safely, and then return it at any authorized hub location. Every bike has both a cable lock that wraps around a fixed object, and a wheel lock that automatically closes through the rear wheel, ensuring responsible parking. The first ride for new users is free; after that, bikes are one dollar to unlock and 10 cents per minute.
RideKC Bike is providing enhanced sanitation methods to ensure rider safety with every maintenance check, movement between hubs, and repairs.
For more information, visit www.jcprd.com/bikes.
About JCPRD: For over 60 years the Johnson County Park and Recreation District has been enhancing the lives of the citizens of Johnson County through its parks, quality of programs, professionalism and response to developing trends. Each year, the District records more than 7 million park visitors and over 2 million recreation participants in over 4,000 programs. JCPRD’s mission is to enrich our community through excellence in parks, recreation, culture, education, and public service. Learn more at JCPRD.com.
About RideKC Bike: RideKC Bike is a partnership of BikeWalkKC, the Kansas City Area Transportation Authority, and Drop Mobility. The system provides a unique integration of public transit and shared use mobility. Three fleets of traditional pedal bikes, electric-assist bikes, and scooters provide residents and visitors with healthy, sustainable options for getting around Kansas City. BikeWalkKC is the owner/operator of RideKC Bike. Learn more at www.ridekcbike.com.
Richard Smalley, JCPRD Marketing & Communications Manager
Richard.Smalley@jocogov.org or (913) 826-3442
Karen Campbell, BikeWalkKC Director of Development & Communications
firstname.lastname@example.org or (816) 205-7056, ext. 2
Bike share is transit, and as part of the transit system, RideKC Bike is committed to improving mobility for everyone in our service area. Besides providing consistent service, well-kept equipment, and thoughtfully distributed vehicles for our riders, that also means keeping sidewalks clear for people not using RideKC Bike. We work with municipalities, businesses and residents to ensure pedestrian safety and access and convenient bike share parking. Here are some tips for what we like to call “neighborly parking.”
If you’re using a classic (pedal-powered) bike, roll the front wheel into an open dock at a station and hold till the light on the dock turns green. If you’re using an e-bike or scooter in KCMO, you can park at a dock, a bike rack, a sign post, or other fixture in the “furniture zone,” which is the area between the walkway and the curb. Be sure that other people can use the bike and you’re not blocking pedestrian access to a stair railing, ADA ramp, or doorway.
If you’re parking in North Kansas City, you can park at a bike share station or a public bike rack.
Use the orange cable to lock the e-bike or scooter. Locking up keeps vehicles secure and out of the way of pedestrians.
When you lock up the vehicle, the Drop app will prompt you to check in the vehicle and snap a picture to prove it’s locked securely. This helps us track our bikes and scooters and keep them maintained.
Neighborly parking is good for the community, good for the equipment, and good for you, because it helps you avoid penalty fees. Have questions? We’ve got answers! Call customer service at 816-945-9545 or email email@example.com for any inquiries, including billing, app glitches, and maintenance issues.
We are committed to the health and safety of our customers. Bikes are still a great way to get around town, and get some exercise while we are isolating at home. They are also a great way for local businesses to adapt to these rapidly changing times.
RideKC Bike is a mission-driven, nonprofit organization and we are here for our community with two new support services:
1. Healthcare workers take free trips
Free unlimited use for healthcare workers who need transportation or fresh air and exercise. Please send email us at firstname.lastname@example.org with proof of employment at a hospital, pharmacy, or healthcare system and we will respond with details.
2. Use RideKC Bike for your deliveries
Free unlimited use for businesses that want to provide their own delivery service via RideKC e-assist bikes. Please send an email to email@example.com with the name of your business, we will respond with details.
Note: Each person using a bike will need their own account since a smart phone is required to unlock and lock bikes.
Health and Safety Measures
RideKC Bike is actively disinfecting all devices, but riders should take some steps to be proactive as well. Wash your hands thoroughly after riding and avoid touching your face until you have washed your hands.
About RideKC Bike
We are nonprofit partnership between BikeWalkKC and the KC Area Transportation Authority. Major funding comes from the City of Kansas City, MO; the City of North Kansas City, MO; Blue Cross and Blue Shield of Kansas City; and other a variety of partners and sponsors.
Fighting Coronavirus and Seasonal Flu
Let’s Work Together to Fight Novel Coronavirus and Other Seasonal Flu
Keeping bikes and scooters clean is essential to having a welcoming service for public use. Just as users should be able to rely on bikes and scooters working well mechanically, they should also be able to be confident that their ride is clean and sanitized. The Centers for Disease Control and Prevention has asked Americans to prepare for the spread of the coronavirus and other seasonal diseases, so we are immediately enacting new measures to ensure the safety of all our RideKC Bikes and Scooters.
RideKC Bike & Scooter is proactively taking steps to minimize exposure to customers and employees, and we are asking for your help, as well.
Here’s what RideKC Bike and Scooter is doing:
- All bikes and scooters will be chemically sanitized with every maintenance check, movement between hubs, and repairs.
- Surfaces such as grips, frames, and locking mechanisms will be wiped down with sanitizer.
- The field and shop operations team is taking extra steps to ensure clean and sanitized working areas.
Here’s what RideKC Bike and Scooter customers can do:
- Wash their hands thoroughly and frequently, which is still the best preventive action.
- Avoid touching their face after being in public places.
- Cover their sneezes and coughs.
- If you see an unhygienic surface on a RideKC Bike or Scooter, report it to the operator via the app or call customer service at 816-945-9545.
RideKC Bike and Scooter will immediately remove any device from service for cleaning if a rider creates an unsanitary condition from a sickness of any kind.
Many questions about novel coronavirus can be answered at the Missouri Department of Health website: https://health.mo.gov/living/healthcondiseases/communicable/novel-coronavirus/
RideKC Bike & Scooter announces Healing House, Inc. as its newest Community Program Partner, connecting needs-based providers throughout Greater Kansas City with low-cost transportation for their clients.
Kansas City, MO | November 7, 2019 – RideKC Bike and Scooter is adding Healing House, Inc. as its newest community program partner. Healing House becomes the fifth organization to partner with RideKC Bike & Scooter to offer subsidized access to bikes and scooters for those in the community that receive needs-based services.
Healing House, Inc. serves the community by offering tools and resources for those seeking opportunities for personal growth and maintain life-long sobriety. Equitable and diverse transportation options are key in the recovery of participants and this program will be another resource for those in need of mobility solutions.
The Community Partners Program enables local nonprofits, government agencies and social services organizations to offer their clients a steeply discounted RideKC Bike and Scooter Annual Membership. Now anyone receiving needs-based services can take advantage of the subsidized Annual Membership to access the RideKC bikes and scooters for just $10. Those who maintain a monthly bus pass through RideKC can also add the bike and scooter service to their bus pass at no additional cost.
BikeWalkKC’s mission is to redefine our streets as places for people to build a culture of active living. We see a community that is barrier free, has complete biking and walking access, and has a connected culture of active transportation and active lifestyles. We deliver innovative education programs, conduct advocacy and community engagement activities, and provide activities that bring people together around active transportation. Learn more: www.bikewalkkc.org
Healing House, Inc. is a non-profit, faith-based substance abuse recovery organization. We work in the Kansas City metropolitan area to provide safe and stable homes with opportunities for spiritual and personal growth along with purposeful guidance and support for men and women who are committed to overcoming their addiction and becoming responsible, productive, drug and alcohol free members of our community. Learn more at HealingHouseKC.org