1. A brand new, unified RideKC Bike and Scooter app for all vehicles, including pedal bikes
2. Converting the Classic Bikes at the docking stations to dockless bikes
3. Retiring the kiosks, touch screens, tap cards
All bike check-outs and returns will happen within the app, and you will no longer need to swipe a card at the kiosk, use a touch screen, or carry our tap card.
RideKC Bike & Scooter is a great place to work, intern, and volunteer with the professional advocates, policy makers, educators, and bike/ped specialists of BikeWalkKC. We are an equal opportunity employer committed to diversity in the workplace and to the cultural competency of our team.
Current Job Openings
Bike and Scooter Share Operations Associates
We are seeking part-time, temporary Operations Associates to support our RideKC electric-assist bike share and scooter program. Operations Associates are brand ambassadors, knowledge experts, our rebalancing team and the true lifeblood of our ecosystem. The main focus is to ensure that all of our bikes and scooters are appropriately parked and in good condition for users to ride.
Posted June 8, 2020. See the full job description.
Commitment to Equity and Equal Opportunity
BikeWalkKC has a commitment to support diversity and equal opportunity in its services, administration, employment as well as research and activities. As such we strive to foster a working environment that values contributions from team members regardless of race, color, creed, gender, religion, culture, sexual orientation, sexual identity, mental disabilities, physical disabilities, or veteran status. Women and persons of color are highly encouraged to apply.
Through a new partnership with Johnson County Park & Recreation District, RideKC Bikes will be available in several parks throughout Johnson County starting on Monday, June 1. This new system features a first-of-its-kind pedal bike model that operates in a hybrid “dockless” format. Bikes are located at hubs in each park, which can be found using the Drop Mobility app.
Bike hub locations include:
- Shawnee Mission Park
- Meadowbrook Park
- Heritage Park
- Johnson County Arts & Heritage Center
- Mid-America West Sports Complex
- Mid-America Sports Complex
Opening later this summer:
- Mill Creek Streamway Park (at Lenexa’s Craig Crossing access point)
- Arthur & Betty Verhaeghe Park
The parks-based system allows users to scan a bike to check it out, ride it safely, and then return it at any authorized hub location. Every bike has both a cable lock that wraps around a fixed object, and a wheel lock that automatically closes through the rear wheel, ensuring responsible parking. The first ride for new users is free; after that, bikes are one dollar to unlock and 10 cents per minute.
RideKC Bike is providing enhanced sanitation methods to ensure rider safety with every maintenance check, movement between hubs, and repairs.
For more information, visit www.jcprd.com/bikes.
About JCPRD: For over 60 years the Johnson County Park and Recreation District has been enhancing the lives of the citizens of Johnson County through its parks, quality of programs, professionalism and response to developing trends. Each year, the District records more than 7 million park visitors and over 2 million recreation participants in over 4,000 programs. JCPRD’s mission is to enrich our community through excellence in parks, recreation, culture, education, and public service. Learn more at JCPRD.com.
About RideKC Bike: RideKC Bike is a partnership of BikeWalkKC, the Kansas City Area Transportation Authority, and Drop Mobility. The system provides a unique integration of public transit and shared use mobility. Three fleets of traditional pedal bikes, electric-assist bikes, and scooters provide residents and visitors with healthy, sustainable options for getting around Kansas City. BikeWalkKC is the owner/operator of RideKC Bike. Learn more at www.ridekcbike.com.
Richard Smalley, JCPRD Marketing & Communications Manager
Richard.Smalley@jocogov.org or (913) 826-3442
Karen Campbell, BikeWalkKC Director of Development & Communications
firstname.lastname@example.org or (816) 205-7056, ext. 2
Bike share is transit, and as part of the transit system, RideKC Bike is committed to improving mobility for everyone in our service area. Besides providing consistent service, well-kept equipment, and thoughtfully distributed vehicles for our riders, that also means keeping sidewalks clear for people not using RideKC Bike. We work with municipalities, businesses and residents to ensure pedestrian safety and access and convenient bike share parking. Here are some tips for what we like to call “neighborly parking.”
If you’re using a classic (pedal-powered) bike, roll the front wheel into an open dock at a station and hold till the light on the dock turns green. If you’re using an e-bike or scooter in KCMO, you can park at a dock, a bike rack, a sign post, or other fixture in the “furniture zone,” which is the area between the walkway and the curb. Be sure that other people can use the bike and you’re not blocking pedestrian access to a stair railing, ADA ramp, or doorway.
If you’re parking in North Kansas City, you can park at a bike share station or a public bike rack.
Use the orange cable to lock the e-bike or scooter. Locking up keeps vehicles secure and out of the way of pedestrians.
When you lock up the vehicle, the Drop app will prompt you to check in the vehicle and snap a picture to prove it’s locked securely. This helps us track our bikes and scooters and keep them maintained.
Neighborly parking is good for the community, good for the equipment, and good for you, because it helps you avoid penalty fees. Have questions? We’ve got answers! Call customer service at 816-945-9545 or email email@example.com for any inquiries, including billing, app glitches, and maintenance issues.
We are committed to the health and safety of our customers. Bikes and scooters are still a great way to get around town, and get some exercise while we are isolating at home. They are also a great way for local businesses to adapt to these rapidly changing times.
RideKC Bike and Scooter is mission-driven, nonprofit organization and we are here for our community with two new support services:
1. Healthcare workers take free trips
Free unlimited use for healthcare workers who need transportation or fresh air and exercise. Please send email us at firstname.lastname@example.org with proof of employment at a hospital, pharmacy, or healthcare system and we will respond with details.
2. Use RideKC Bike & Scooter for your deliveries
Free unlimited use for businesses that want to provide their own delivery service via RideKC e-assist bikes or scooters. Please send an email to email@example.com with the name of your business, we will respond with details.
Note: Each person using a bike will need their own account since a smart phone is required to unlock and lock bikes.
Health and Safety Measures
RideKC Bike and Scooter is actively disinfecting all devices, but riders should take some steps to be proactive as well. Wash your hands thoroughly after riding and avoid touching your face until you have washed your hands.
About RideKC Bike and Scooter
We are nonprofit partnership between BikeWalkKC and the KC Area Transportation Authority. Major funding comes from the City of Kansas City, MO; the City of North Kansas City, MO; Blue Cross and Blue Shield of Kansas City; and other a variety of partners and sponsors.
Fighting Coronavirus and Seasonal Flu
Let’s Work Together to Fight Novel Coronavirus and Other Seasonal Flu
Keeping bikes and scooters clean is essential to having a welcoming service for public use. Just as users should be able to rely on bikes and scooters working well mechanically, they should also be able to be confident that their ride is clean and sanitized. The Centers for Disease Control and Prevention has asked Americans to prepare for the spread of the coronavirus and other seasonal diseases, so we are immediately enacting new measures to ensure the safety of all our RideKC Bikes and Scooters.
RideKC Bike & Scooter is proactively taking steps to minimize exposure to customers and employees, and we are asking for your help, as well.
Here’s what RideKC Bike and Scooter is doing:
- All bikes and scooters will be chemically sanitized with every maintenance check, movement between hubs, and repairs.
- Surfaces such as grips, frames, and locking mechanisms will be wiped down with sanitizer.
- The field and shop operations team is taking extra steps to ensure clean and sanitized working areas.
Here’s what RideKC Bike and Scooter customers can do:
- Wash their hands thoroughly and frequently, which is still the best preventive action.
- Avoid touching their face after being in public places.
- Cover their sneezes and coughs.
- If you see an unhygienic surface on a RideKC Bike or Scooter, report it to the operator via the app or call customer service at 816-945-9545.
RideKC Bike and Scooter will immediately remove any device from service for cleaning if a rider creates an unsanitary condition from a sickness of any kind.
Many questions about novel coronavirus can be answered at the Missouri Department of Health website: https://health.mo.gov/living/healthcondiseases/communicable/novel-coronavirus/
RideKC Bike & Scooter announces Healing House, Inc. as its newest Community Program Partner, connecting needs-based providers throughout Greater Kansas City with low-cost transportation for their clients.
Kansas City, MO | November 7, 2019 – RideKC Bike and Scooter is adding Healing House, Inc. as its newest community program partner. Healing House becomes the fifth organization to partner with RideKC Bike & Scooter to offer subsidized access to bikes and scooters for those in the community that receive needs-based services.
Healing House, Inc. serves the community by offering tools and resources for those seeking opportunities for personal growth and maintain life-long sobriety. Equitable and diverse transportation options are key in the recovery of participants and this program will be another resource for those in need of mobility solutions.
The Community Partners Program enables local nonprofits, government agencies and social services organizations to offer their clients a steeply discounted RideKC Bike and Scooter Annual Membership. Now anyone receiving needs-based services can take advantage of the subsidized Annual Membership to access the RideKC bikes and scooters for just $10. Those who maintain a monthly bus pass through RideKC can also add the bike and scooter service to their bus pass at no additional cost.
BikeWalkKC’s mission is to redefine our streets as places for people to build a culture of active living. We see a community that is barrier free, has complete biking and walking access, and has a connected culture of active transportation and active lifestyles. We deliver innovative education programs, conduct advocacy and community engagement activities, and provide activities that bring people together around active transportation. Learn more: www.bikewalkkc.org
Healing House, Inc. is a non-profit, faith-based substance abuse recovery organization. We work in the Kansas City metropolitan area to provide safe and stable homes with opportunities for spiritual and personal growth along with purposeful guidance and support for men and women who are committed to overcoming their addiction and becoming responsible, productive, drug and alcohol free members of our community. Learn more at HealingHouseKC.org
North Kansas City to allow RideKC E-Bikes and Scooters:
City Council updates Bike Share Operating Agreement
Kansas City, MO | November 8, 2019: At its regularly scheduled meeting on Tuesday, November 5, the City of North Kansas City’s City Council reviewed a proposal to update its current operating agreement with Bike Share KC / RideKC Bike and Scooter to allow for the deployment of electric-assist bikes (e-bikes) and scooters at locations other than its current three bike share stations. Following a review of the features and amenities provided by the new e-bikes and scooters, along with proposed additional docking/parking locations, the Council voted unanimously to update the Cooperative Agreement.
The current bike share kiosk locations at Armour and Iron, 18th and Swift, and 29th and Swift will remain as parking hubs. Additional hubs will include all existing bike racks located on public property in the City of North Kansas City. RideKC e-bikes and scooters feature exclusive “lock-to” technology that requires a rider to use the built-in lock on the bike or scooter to secure it at a bike rack or bike share kiosk. This ensures that bikes and scooters are parked responsibly and out of the public right-of-way. RideKC e-bikes and scooters are powered by Drop Mobility and feature on-board GPS, which notifies local operating staff when the equipment needs servicing, charging, or is improperly parked. Locations for all e-bikes, scooters, and parking hubs are provided through the Drop Mobility smartphone app.
“Welcoming new active transportation modes from RideKC Bike and Scooter is the next logical step in North Kansas City’s work to be a bike-friendly community,” says Councilmember Bryant DeLong. “These electric modes increase access to those interested in biking or using scooters in a healthy and fun way without the stress or expense of maintaining the equipment themselves. We are excited to partner with RideKC Bike and Scooter to give residents and visitors to North Kansas City more sustainable, healthy transportation options.”
“Shared mobility continues to evolve, and North Kansas City remains a leader in the region for welcoming innovative ways to connect the community to amenities that benefit all who live, work, and play there,” says Eric Vaughan, director of bike share and business services for BikeWalkKC / RideKC Bike and Scooter. “We look forward to working together to continue to advance safe, healthy options for enjoying all that North Kansas City has to offer.”
About: RideKC Bike and Scooter is a partnership of BikeWalkKC, the Kansas City Area Transportation Authority, and Drop Mobility. The system provides a unique integration of public transit and shared use mobility. Three fleets of traditional pedal bikes, electric-assist bikes, and scooters provide residents and visitors with healthy, sustainable transportation options. The bike share and scooter program is a part of the RideKC regional transit family of mobility services, including Bus, MAX, Streetcar, and now shared-use bikes and scooters. For more information, please visit www.ridekcbike.com.
Kansas City has been bitten by the bike and scooter share bug, and we’ve compiled a few quotes from our recent 2019 RideKC Bike + Scooter User Survey. Riders have a lot to say about how they use classic bikes, e-bikes and scooters to get where they need to go!
Commuters get to work on time and ready to go:
“I’ve used it to commute to meetings in Westport from the Crossroads. Using an e-Bike to go up the hill around the Liberty Memorial makes that so much less daunting and the whole process more fun. These meetings are before work, so when I arrive at work, I feel so much more awake and energize having ridden a bike a few miles (even if with e-assist).”
“Many days, I am going from school and home a lot. Scooters help me stay on time between trips without the hassle of parking.”
“One of my favorite parts of the day is riding the RideKC E-bikes to and from work.”
Recreational users love seeing the city from a different angle:
“No better way to take in a beautiful day than on a scooter.”
“I was able to use the rideKC scooter to get out from the event I was at and quickly get to my car that was parked several blocks away and beat the after show traffic”
“It was a wonderful way to travel for my day to day route. I enjoyed seeing different aspects of the city by bike. I got primo parking at work by using a bike!”
And many are trading four wheels for two:
“It has expanded my travel distance since I don’t own my own car.”
“Using the scooters and bikes has given me a sense of freedom and more neighborhood visibility as well as a connection to nature that I couldn’t get with a car. I was an avid car user; obsessed with always having my car like a security blanket. Using a scooter and/or bike has opened up my mind to finding other forms of transportation and even possibly walking and using other forms of public transit. Even with 3 small children, we have diminished our personal vehicle use exponentially. Therefore, we are even considering downsizing to a one car family. This is HUGE!”
“It inspired me to make bicycling my primary form of daily transportation.”
“It’s really connected the city for me in a way I couldn’t experience by car. From Shawnee Mission to Raytown to North KC, I have a greater appreciation for how our communities are physically connected. It’s also made me a better driver for the few car trips I still take. I would never have imagined myself a “cyclist” but electric assist bikes have made me a believer. It’s improved the health of my children as well because we take more walks that I bookend with bike trips to avoid using the minivan. This has been the greatest benefit by far. Thank you!”
“I’ve used a bike and a scooter for a fun outing and as a transit alternative when a car was not available, so for pleasure and necessity. In all instance, I found the experience to be joyful and easy. I do wish I had a helmet and there were more dedicated bike lanes.”
“I was pretty skeptical of the scooters. I just didn’t see the point. After actually trying one, it was a ton of fun, and really made it much easier to get from one place to another when you’ve only got a few blocks to go.”
Big thanks to everyone who responded to our survey. Your feedback is important to us, and we are looking forward to implementing some of your ideas to help better serve our riders. We’re excited for another year of biking and scooting in Kansas City. Stay tuned , because we have some big news coming through in 2020!
And congrats to Sarah K. for winning our survey response drawing!
Aaustin Bornman has been around the world many times. “In the Air Force, sometimes I’d visit five countries in one day.” But he’s always had a soft spot for Kansas City. “When someone asked me where I wanted to end up, I’d always say Kansas City. It’s just big enough, you know?”
Aaustin doesn’t drive. He uses his RideKC Veterans Pass to travel on RideKC buses. And he scoots. A lot. “Scooting brings out the youth in you. It energizes you,” Aaustin says. On his scooter trips, Aaustin strives to be a “local tourist” in his adopted hometown. He makes a point to notice unique views of familiar landmarks and pulls over immediately to snap a picture. Kansas City’s fountains remind him of Spain (“Some of these fountains are exact replicas of the ones I saw in Seville!”) and he meets a lot of people on the street. “I met another Air force guy on a scooter. He was older. Maybe in his late sixties. And we rode together for a while.”
That human connection is especially important to Aaustin. His life’s purpose is ensuring that everyone he meets knows that they’re needed and loved, and that informs how he interacts with folks along his scooter rides. He loves chatting with folks on the sidewalk while he’s waiting for the light to change, and he rings his bell in greeting at other bike and scooter riders. “I’m trying to start something. Like motorcycle riders have their own wave.”
Beyond adventure and meeting new people, Aaustin says that RideKC Scooters offer him the freedom to go where he wants to go. He has some vision problems at car speeds, and he often walks with a cane or walker, but the scooters are slow enough that his vision isn’t impaired, and they give him a boost when he needs it. “I feel free. Free like a child.”
And that’s exactly what we at RideKC Bike/Scooter like to hear: that you have the freedom to get places, explore your community, make connections along the route. Happy riding!
Photos courtesy of Aaustin Bornman
- Classic Bikes are going dockless, joining new RideKC Bike and Scooter app
- Now Hiring: Bike/Scooter Share Operations Associate
- Johnson County Park and Recreation District (JCPRD) to launch partnership with RideKC Bike
- Park it, Lock it, Snap it: Neighborly parking with RideKC Bike and Scooter
- Free rides for healthcare workers and small businesses during the COVID-19 crisis