Tag Archives: how to ride

How to navigate the NFL Draft events with RideKC Bike

RideKC Bike at the NFL Draft

Are you headed to the NFL Draft events April 27-29? If you’re taking a RideKC Bike, we have some tips to help you roll smoothly.

How to navigate the NFL Draft with RideKC Bike:

  • Park your car outside the downtown area. We suggest using your RideKC Bike app to choose an area with plenty of bikes available (Country Club Plaza, Midtown, North KC, or KCK are good bets)
  • Use the app to find a bike near you and check its battery level.
  • When you pedal up to the crowd, lock up the bike at a public bike rack, street sign, or other fixed object. Please do not lock the bike to a bus stop or street car stop, handrail, or private property, and make sure your bike isn’t blocking a sidewalk, stairway, doorway, or other access point.

Don’t panic if you can’t get a signal:

Event organizers are warning that cell phone service may be spotty with so many people downtown. This could impact the reliability of our app and your ability to start/end trips.

  • If you are unable to end your trip and upload a photo, please contact customer support through the app. We will reply and reverse any overage fees within 24 hours.
  • We recommend using a credit card instead of a debit card if possible, to avoid tying up your funds and to allow for a faster refund if needed.
  • During especially busy times, you may need to wait for crowds to disperse and cell service to return before you can unlock a bike.

Park it, Lock it, Snap it: Neighborly parking with RideKC Bike and Scooter

Bike share is transit, and as part of the transit system, RideKC Bike is committed to improving mobility for everyone in our service area. Besides providing consistent service, well-kept equipment, and thoughtfully distributed vehicles for our riders, that also means keeping sidewalks clear for people not using RideKC Bike. We work with municipalities, businesses and residents to ensure pedestrian safety and access and convenient bike share parking. Here are some tips for what we like to call “neighborly parking.”

Park it:

If you’re using a classic (pedal-powered) bike, roll the front wheel into an open dock at a station and hold till the light on the dock turns green. If you’re using an e-bike or scooter in KCMO, you can park at a dock, a bike rack, a sign post, or other fixture in the “furniture zone,” which is the area between the walkway and the curb. Be sure that other people can use the bike and you’re not blocking pedestrian access to a stair railing, ADA ramp, or doorway.
If you’re parking in North Kansas City, you can park at a bike share station or a public bike rack.

Lock it:

Use the orange cable to lock the e-bike or scooter. Locking up keeps vehicles secure and out of the way of pedestrians.

Snap it:

When you lock up the vehicle, the Drop app will prompt you to check in the vehicle and snap a picture to prove it’s locked securely. This helps us track our bikes and scooters and keep them maintained.

Neighborly parking is good for the community, good for the equipment, and good for you, because it helps you avoid penalty fees. Have questions? We’ve got answers! Call customer service at 816-945-9545 or email info@ridekcbike.com for any inquiries, including billing, app glitches, and maintenance issues.