Frequently Asked Questions & Answers
What is RideKC Bike: Lenexa?
RideKC Bike: Lenexa is a partnership of City of Lenexa, BikeWalkKC, and Drop Mobility. The system is part of the RideKC family of mobility services. It is operated by BikeWalkKC and powered by Drop Mobility’s hardware and software.
What are these RideKC electric bikes like?
Imagine a bike that is always ready to ride, where and when you want to ride it, up whatever hills you want to climb. The tires are always inflated and the chain is never rusty. A bike with a basket to carry your gear. A bike that fits people tall and small, with front and rear lights and a bell. That’s a RideKC Bike.
The motor turns on automatically when you start pedaling. When you encounter a hill, just keep pedaling with the same effort and rhythm you used on flat ground and the motor will give you an extra boost to climb the hill! The motor stops running when you stop pedaling, and tops out at 20 mph.
How do I find a RideKC Bike in Lenexa?
RideKC Bikes will be located at eight locations in Lenexa, and precise hub locations can be found using the RideKC Bike app on your smartphone.
How much does it cost?
Bikes are $1.00 to unlock; after that, they’re $0.10 per minute.
How do I check out a bike?
Scan the QR code on any RideKC Bike to unlock the bike and start your ride. Be sure to setup the RideKC Bike app and load a payment method before scanning.
Can I use my former BCycle Annual Membership?
Not directly, but all BCycle Annual Members have received RideKC Bike credits to use on the RideKC bikes and scooters. All current BCycle Annual Members have received an email with their promo codes. Didn’t receive your code? Contact us firstname.lastname@example.org.
How do I lock the bike?
Every bike has both a cable lock that wraps around a fixed object and wheel lock that automatically closes through the rear wheel. Wrap the cable lock around a bike rack at a designated hub, insert the end into the wheel lock, and use the RideKC Bike app to end your trip and lock the bike.
Where can I return the bike?
Bikes may be checked out of and returned to any designated hub. Check the RideKC Bike app to find the hub(s) closest to you.
Can I lock the bike without ending my trip?
Yes! You lock the bike and keep your trip open (place it on “hold”) if you need to run into a store for a quick errand. Usage fees continue to be charted until you end the trip.When you are on a trip, tap the “Add stop” on the “on trip” screen in the app to hold the bike. To restart your trip/reuse the bike, tap “Resume” on the “on trip” screen in the app.
Are these dockless bikes?
RideKC Bikes are similar to dockless bikes, but they are parked at designated locations, called “hubs.”